Terms & Conditions

1. Services

Agency agrees to provide Client with the following digital marketing services (the "Services") as outlined in the attached Statement of Work (SOW):

  • Email Marketing

  • Web Design

1.1 Standard of Service

The Services will be provided in accordance with Agency's standard practices. Client acknowledges and agrees that Agency does not guarantee specific results or outcomes from the Services.

1.2 Statement of Work (SOW)

The SOW attached hereto outlines the specific details of the Services to be provided, including deliverables, timelines, and responsibilities of both parties. The SOW is incorporated herein by reference and made a part of this Agreement.

2. Payment

Client shall pay Agency the fees set forth in the SOW (the "Fees") in accordance with the payment schedule outlined therein. Full payment of the invoiced amount must be received by Agency prior to the commencement of Services.

3. Client Responsibilities

Client agrees to:

  • Provide Agency with all necessary information and materials in a timely manner to perform the Services.

  • Cooperate with Agency throughout the engagement.

  • Review and approve all deliverables submitted by Agency.

4. Communication

All communication between Client and Agency shall be directed through a designated point of contact for each party. Client shall not communicate directly with Agency's service providers without prior written consent from Agency. Agency shall not be responsible for any errors or omissions arising from Client's direct communication with Agency's service providers.

5. Term and Termination

This Agreement shall commence on the Effective Date and shall continue for the term outlined in the SOW (the "Term"). This Agreement may be terminated by either party upon written notice to the other party for any reason or no reason.

6. Disclaimer of Warranties

AGENCY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7. Limitation of Liability

IN NO EVENT SHALL AGENCY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, EVEN IF AGENCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Confidentiality

The parties agree to hold in confidence all non-public information of the other party disclosed during the course of this Agreement.

9. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Hong Kong.

11. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

12. Notices

All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered in person, sent by certified or registered mail, postage prepaid, return receipt requested, or sent by overnight courier, contact agency for mailing address.

13. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations hereunder due to causes beyond its reasonable control, including, without limitation, acts of God, acts of war or terrorism, strikes, or labor disputes.